Reduce Your Monthly Costs
Affordable and Reliable Customer Support & Dispatch Services for UK Taxi Companies
Let us handle the calls, while you focus on delivering a smooth ride to your customers
Service Excellence
As a trusted partner with your taxi companies, we are committed to maintaining a professional, reliable, and customer-centric experience with every call.
Operational Efficiency
To streamline customer support, ensuring quick response times and seamless service. Our focus on efficiency enhances service users’ satisfaction.
A DBS Checked Firm
Reduce Monthly Costs by up to 70%
with our efficient, human-centered taxi customer support services.
Free Digital Marketing Services When You Join!
Efficient, Reliable, and Affordable
Partner with us and get free digital marketing services to boost your taxi company's online presence. We'll improve your google search rankings and manage your social media.
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Google Local Service Ads
Google local service ads help your taxi business appear at the top of search results to showcase your service and connect with local customers, ensuring you only pay for leads
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Social Media Advertising
We'll create targeted campaigns on platforms like Facebook, Instagram, and TikTok to increase your visibility, engage with potential customers, and drive more taxi bookings.
Our Services
Booking and Dispatching
We handle all your incoming calls for taxi bookings. Our agents are trained to quickly and efficiently take down booking details, confirm passenger information, and dispatch the closest available taxi to the customer. Whether it's for immediate pickup or future bookings, we’ve got you covered.
Customer Inquiries and Support
Our customer service team handles general inquiries from passengers, whether it’s about fares, routes, availability, or other taxi services. Our team is available to answer questions quickly, ensuring your customers feel valued and well-informed.
Dispatch Portal & Website Design
We offer custom website design and dispatch portal development to help your taxi business establish a strong online presence and provide a seamless user experience for both drivers and passengers.
24/7 Customer Support
Taxi services are needed round the clock, and we offer 24/7 customer support to ensure that your passengers can reach you at any time of day or night. From midnight pickups to early morning bookings, our team is ready to provide around-the-clock service.
Social Media Marketing
We help taxi businesses build a strong online presence to reach more customers and drive growth. Our digital marketing strategies are tailored to your business, ensuring that you stand out in a competitive market.
Google Ads
To increase your company’s visibility and attract more customers through targeted Google Ads campaigns, our expert team optimizes ads to ensure they reach the right audience at the right time, driving more bookings and business growth.
Features
WHAT YOU GET WITH TAXI SUPPORT OUTSOURCING
We specialize in providing affordable, high-quality dispatcher and customer support services with FREE digital marketing tailored specifically for Local Taxi Companies in the UK.
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Reduce Cost
- Save Up to 70% on Operational Costs
- No Overhead for Equipment
- Fixed Price per Hour Per Agent
- Flexible Staffing with no Down Time
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24/7 Support
- Round the Clock Availability
- Uninterrupted Service
- Reduce Wait Times
- Email/Chat Support
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Free Digital Marketing
- Social Media Management
- Social Media Ads
- Google Ads Management
- Targeted Campaigns
See Why You Should Choose Taxi Support Services
Never be short-handed or overstaffed. Our flexible hourly model matches support demand, ensuring efficiency for all inbound and call answering needs of your taxi company.
Curated, Experienced
Benefit from a team of skilled and experienced operators. You’re not just another project to them: they already know and love your industry and customer.
Proven Track Record
Our team has a proven history of delivering excellent support, ensuring smooth operations and happy customers.
Schedule a call
Dispatch and Booking Software Affiliations
Outsourcing with No Compromise
Outsourcing doesn't have to come at the cost of quality, control, or efficiency. With Taxi Support Outsourcing, you stay in control while saving money and partnering with a fast, reliable team.